We are delighted to be partnered with one of the UK’s top selling sustainable Fashion and Apparel brands to find a CRM Manager to join their Cornwall based team. Award winning and ethical in everything they do, they have been recognized by both the Best Companies and The Sunday Times Fast Track “Ones To Watch List” as well as winning Gold in the Healthy Workplace Awards for 3 years Running!

Join their socially conscious, dynamic and growing team in a newly created role that will really allow you to make a mark. This is an exciting opportunity for someone with 5+ years experience of setting up and managing CRM systems in previous brands with an e-commerce platform. You must be hands on and have an in-depth knowledge of CRM systems, set up, reporting and analytics. You’ll need a strong sense of ownership and the ability to manage this part of the business. Superb knowledge of Google Analytics, Ometria and any other relevant data systems is important.

You will have full ownership and responsibility of managing and optimising the customer database across the entire brand portfolio.

The ideal candidate will have a strong understanding of customer behaviour and a proven track record in delivering on brand and successful CRM strategies and communication campaigns across all channels. You will champion the customer journey to inform, shape and improve future activity.

If this sounds like you, we would love to hear from you!