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Customer Success Manager

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Description

Reporting directly to the Customer Success Director, you will manage relationships with our clients, helping them to drive real value from our platform. You will become an expert in email marketing for ecommerce, able to advise our clients on best practice.

Responsibilities

Experience managing multiple clients within a SaaS environment and / or have direct experience client side implementing advanced CRM or multi-channel campaigns.

Hard Skills

  • Customer relationship manager (CRM)
  • Data Analytics
  • Advanced Excel Skills (queries, pivot tables, formulas, macros)
  • Marketing research
  • Customer success

Soft Skills

  • Communication
  • Multitasker
  • Organized
  • Work well under pressure
  • Driven
Ometria
  • Main info
  • Language English
  • Experience level Senior Level
  • Job type Full Time
  • Salary negotiable
  • CountryUnited Kingdom
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We offer

    • Team of amazing people

We are committed to hiring the right people and maintaining our culture as we grow.

      • Making sure you’ll have an impact

We’re solving interesting challenges and you’ll have a say in how we solve them.

      • Supporting learning and development

We’re in this together and want you to become your best and feel supported as you do so. We want all Ometrians to be able to continually learn and grow in their roles

      • Going above and beyond to help each other

We’re all part of the bigger picture. We love helping each other and celebrate success together.