Go Back

Proposal Manager-Bilingual (English/French)

  • Banking, Finance, Insurance, Accounting and Trade jobs

Description

  • Successfully manage large case Request for Proposal's from inception to delivery including:
  • Clarify goals, expectations and desired outcomes
  • Identify stakeholders and contributors
  • Develop a project plan and monitor progress to ensure RFP is delivered on time
  • Facilitate/coordinate meetings, as required
  • Support/coordinate finalist meetings
  • Coordinate plan design reviews, questions from internal stakeholders and assign RFP questions to the appropriate stakeholders
  • Ensure the RFP’s are submitted on-time and all the submission criteria are met
  • R eview, edit and proof-read RFP responses
  • Create and update RFP response database records
  • Conduct finalist debrief to understand improvement opportunities
  • Effectively identify, resolve, or escalate issues of varying complexity and urgency
  • Proactively detect and mitigate potential risks to the RFP
  • Contribute to the development and enhancement of best practices, tools, and techniques
  • Participate in projects as a Subject Matter Expert, as required

Responsibilities

  • Considerable understanding of Group Customer operations especially group life and health insurance teams and systems; being enrolled in or having completed CEBS would be an asset.
  • Customer centric approach to your work with the ability to collaborate, resolve conflicts, and reach consensus with others.
  • Proficient in MS Office programs including Word, Excel, PowerPoint, and Smartsheet.
  • Fully Bilingual in French and English with solid communication skills, both verbal and written – Clear, concise, and articulate, communicates professionally at the right level for the audience
  • Strong analytical and decision-making skills – Applies a structured approach to identify and analyze options including internal and external risks and impacts.
  • Creative problem solver – Solution focused, can think outside the box to come up with customer focused solutions, challenges the status quo.
  • Execution focused – Excellent organizational and time management skills with the ability to handle changing priorities and fluctuating workloads.
  • Team player – Motivates the team, puts team goals ahead of individual goals, treats other team members with respect and courtesy.
  • Relationship building – actively works to build constructive relationships both internally and externally

Hard Skills

  • Microsoft Office
  • Word processing
  • Advanced Excel Skills (queries, pivot tables, formulas, macros)
  • Opportunity analysis
  • Relationship building
  • Customer success
  • Team management
  • Team building
  • Resource allocation
  • Risk assessments
  • Best practice development
  • Business analysis
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Leadership
  • Time management
  • Conflict resolution

We offer

A place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.