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Customer Service Representative
- Telecommunication, Call Centre, Customer Service Jobs
- Transport, Logistics, Procurement, Import/Export Jobs
Description
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- Communicate with customers via phone, email
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Responsibilities
- Fully Bilingual
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Hard Skills
- Customer relationship manager (CRM)
- Data entry
- Multi-line phone proficiency
- Customer relations
- Cross-functional collaboration
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Time management
- Multitasker
- Organized
We offer
Benefits:
-pension plan
-paid vacations
-on-site parking
-medical & dental benefits