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Global Business Operations Manager (Remote)

  • IT, Software development, System Engineering Jobs
  • Management (incl. project, product management & human resources)

Description

  • Join a geographically dispersed, high-performing and hard-working team of Business Operations Managers. Your love for combining data-backed evidence with business context will help produce actionable recommendations for cross-functional teams across Splunk
  • Establishing cross-functional relations is critical to succeed in this role. Partner with the leaders and teams across Sales and Marketing in defining metrics against their operating plan / business strategy. Identify scorecards comprising of both leading and lagging metrics that cross-functional teams should be measuring performance against on a weekly, monthly, and quarterly basis
  • Provide guidelines on how to set weekly/monthly targets for select metrics. Track results against the targets systemically, conduct the root-cause analysis, and present data-backed findings to senior leaders periodically
  • Establish and manage the operational cadence including weekly operational reviews, monthly and quarterly business reviews and annual planning cycles.
  • Design, develop, maintain, and deliver Splunk-wide metrics and analysis in the form of W/M/QBR reports to drive key business decisions.
  • Collaborate with the data analytics team to establish a single repository of automated metrics. Until metric automation is complete, maintain detailed knowledge of existing and emerging data sources for metrics.
  • Support initiatives across GBO and be an active participant on this team. Support the modeling and development recommendations to GBO Data Scientists as they develop various forecast models
  • Identify areas of improvement in existing operating plans. Provide recommendation and work with the Financial Planning team on annual operating goals setting for next fiscal year.

Responsibilities

  • Entrepreneurial self-starter. Thrives in a fast paced environment and is independently capable of seeking information, rallying resources, and delivering results without waiting for direction
  • Articulate with excellent verbal and written communication skills.
  • Thrives on combining business and product judgment. Has an ability to work well across teams to solve impactful business problems, and has done so at a fast-growing technology company.
  • You’ve had Business Operations, management consulting, investing, analytics, growth, and/or product management.
  • Understands drivers and moving parts in fast growth companies, and has led change at the highest level
  • A minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience in strategic, analytical or operational roles
  • Excellent problem-framing and problem-solving skills

Hard Skills

  • Data Analytics
  • Cross-functional collaboration
  • Performance reviews
  • Process improvement
  • Business planning
  • Risk assessments
  • Best practice development
  • Business analysis
  • Timelines
  • Deliverable management
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Adaptability
  • Problem-solver
  • Strategic thinker
  • Self-motivated
  • Entrepreneurial

We offer

Minimum base salary of $90,000.
You may also be eligible for incentive pay + equity + benefits.