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Administrative Assistant
- Marketing and PR, Advertising and Creative Media Jobs
- Administrative office management jobs
- Retail Jobs
- Charities Jobs (non-profit organization)
Description
• We are looking for a teammate who is proficient with many aspects of customer service including Order Entry/Purchase Orders, Credit Card Processing, Generating Daily & Weekly Reports, Phone & Email Contact With B2B and B2C Customers, Interfacing with Vendors, Resolving Customer Issues & Inquiries.
Responsibilities
• A pleasant demeanor and speaking voice, as direct customer contact is an important part of the position
• Highly organized
• Accuracy, dependability, and thoroughness
• Strong follow up
• Effective problem solver
• Ability to multi-task and stay focused
• Working independently
• Interface professionally and effectively with all levels of company and vendor personnel
• Comfortable asking questions
• Comfortable being challenged to learn and be better
• After proper training, must be able to demonstrate knowledge of company product line, services, and general information about the industry.
• 30 WPM
• BA (or equivalent combination of school and experience)
• Experience with EDI, and ASNs is a plus.
• Candidates MUST have experience working with Quickbooks and MS Office (Excel and Word).
Hard Skills
- Microsoft Office
- Windows operating system
- Memo preparation
- Typing and typing speed
- Data entry
- Multi-line phone proficiency
- Customer relations
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
- Product development
- Contract negotiations
- Client management
Soft Skills
- Problem-solver
- Multitasker
- Responsible
- Organized
- Attention to detail
