Operations Manager
- IT, Software development, System Engineering Jobs
- Sales, Business Development, Business Consulting
- Marketing and PR, Advertising and Creative Media Jobs
- Management (incl. project, product management & human resources)
- Engineering, Construction, Manufacturing, Technical, Utilities Jobs
Description
· Promote and uphold our company values, reputation, and culture
· Develop target lists, build brand awareness and initiate/maintain relationships with clients through various forms of communication (cold calls, email campaigns, social media)
· Manage CRM and identify scalable ways to generate interest and attract clients
· Conduct presentations to potential clients, persuasively educating them on the value of using Veryable’s platform
· Leverage a variety of tools including LinkedIn, ZoomInfo, Hubspot, etc. to manage the business development process
· Conduct site visits and consultations to cultivate strategic accounts and partnerships;
· Maintain compliance with operational and business development metrics;
· Create strategic roadmaps to onboard new clients and establish benchmarks for their success with Veryable
· Conduct market research to stay current on industry and market trends and tailor approach to remain competitive
· Provide a product-market fit feedback loop into the product management
· Collaborate with regional team to deliver maximum value, execute team goals, and grow Veryable’s Michigan footprint
Responsibilities
· An interest and experience in Manufacturing, Operations, and Supply Chain management
· Previous experience within a SaaS, Account Management, or Operations environment
· A passion for business improvement and working directly with customers
· The desire to work in a fast-paced tech startup environment
· Strong analytical skills, e.g., excel modeling, etc.
· The ability to manage a workflow, receive coaching, and operate in a collaborative environment
Hard Skills
- Customer relationship manager (CRM)
- Account management
- Relationship building
- Marketing research
- Customer success
- Client management
- Marketing plan development
- Trend research
- Cross-functional collaboration
- Process improvement
- Timelines
- Deliverable management
- Accountability
- Ability to use project management software
Soft Skills
- Communication
- Leadership
- Strategic thinker
- Skilled Collaborator