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Assistant, Employment Services
- Administrative office management jobs
- Transport, Logistics, Procurement, Import/Export Jobs
Description
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Perform a variety of office, recruitment and selection, clerical and administrative functions in support of the Talent Management section's activities.
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Prepare and/or assist with the preparation of correspondence and/or documentation, including candidate offer letters, on behalf of the section in accordance with department/section standards.
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Assist with the monitoring, tracking and updating of information/data/records, ensuring accuracy and following up as required.
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Process or assist with the processing of documentation, reports, data, with accuracy, and manage and maintain these documents, records, files, following established procedures and within established timelines.
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Liaise with other colleagues/support staff, other departments, and/or external parties concerning routine matters under the direction of section staff.
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Perform administrative functions associated with new employee documentation and the TTC Transportation Pass program.
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Assist with other related duties and tasks, and provide back up support as required.
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Demonstrate behaviors that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.
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Participate in the TTC Customer Service Ambassador Program.
Responsibilities
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Plan and organize activities / projects to meet section and organizational goals.
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Create, document, and manage information and records.
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Use office technology, software and applications.
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Maintain documentation and historical records.
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Communicate in a variety of mediums.
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Completion of post-secondary education in a relevant discipline (Human Resources) and related experience; or a combination of education, training and experience deemed to be equivalent.
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Excellent typing, keyboarding and word processing skills as well as a good knowledge of grammar, punctuation and spelling.
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Good interpersonal skills; demonstrated initiative and problem solving skills; and the ability to prioritize work to meet established deadlines.
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Proficient with Microsoft Word, Outlook, Excel, Focus, SharePoint, SAP SuccessFactors, and PPIN.
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Knowledge of TTC policies and various Collective Agreements relating to the work is an asset.
Hard Skills
- Microsoft Office
- Windows operating system
- Scheduling and business planning
- Managing office supplies
- Memo preparation
- Typing and typing speed
- Data entry
- Social media platforms
- Outlook Express
- Document management
- Business correpondence
- Multi-line phone proficiency
- Customer relations
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
Soft Skills
- Communication
- Problem-solver
- Time management
- Organized
