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Senior Account Manager
- Telecommunication, Call Centre, Customer Service Jobs
- Management (incl. project, product management & human resources)
Description
· Establish common portfolio structure and organize suitable business models
· Develop new business models for customers with new technologies, explore new opportunities, work out customer product competitive strategies and competitive plans
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Lead the negotiation process of the offer/ contract in order to accomplish the objectives
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Represent the company through proactive collaboration with High level Customer’s Management team, building long-term stable business relationship
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Participate in the operation of key projects and follow the implementation; Formulate and execute customers’ sales payback and financing solution schemes, and ensure the timely sales payback
· Be responsible for reaching the Sales KPIs of the account
Responsibilities
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Educational Background: Bachelor degree in Telecommunication or related fields
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Strong knowledge of ICT domain
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Strong negotiation skills and expertise in sales project management
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Proven successful sales track record of meeting targets and generating new business within the relevant industries
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Excellent collaboration skills with a wide variety of people (product management, engineering, marketing, etc.)
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Good knowledge of English, Romanian and Russian
Hard Skills
- Scheduling and business planning
- Account management
- Contract negotiations
- Opportunity analysis
- Customer success
- Pay-per-click advertising (PPC)
- Cross-functional collaboration
- Business analysis
- Deliverable management
Soft Skills
- Communication
- Strategic thinker
- Time management
- Organized