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Student Admission & Consular
- Administrative office management jobs
- Engineering, Construction, Manufacturing, Technical, Utilities Jobs
Description
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Ensure the admission, enrollment and registration of students at university levels for various programs and work closely with UK universities to track the issuance of CAS documents for all students studying in the UK.
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Develop a close operational partnership with the internal Student Support teams of UK Universities in order to actively participate in key events and activities, such as student enrollments, registration and securing CAS details, induction/orientation programs and wellbeing events, academic change requests.
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Assist, in case needed; all students to complete enrollment and registration application forms with UK universities/ authorities and ensure all documentation is submitted to the relevant bodies.
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Provide a frontline support service, in identifying and resolving student issues, and where specialist service interventions have been identified, to ensure that the necessary referrals are made efficiently and professionally to the Counselling Team, Student Services, other Academic departments and/or external organizations, where applicable.
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Help new students with opening new bank accounts, finding suitable accommodation and provide financial guarantees if necessary in coordination with company, in addition to hospitals and clinics when necessary.
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Liaise with UK Universities to obtain academic progression updates for sponsored students as well as undertake graduation related key tasks (Certificate Legalization)
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Supervise and observe student attendance records and academic performance to share them with company and take necessary action with the purpose of maintaining discipline and identifying students with specific challenges proposing solutions in order to overcome these challenges.
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Collect and review feedback from students by appropriate means, as part of the Registry continuous quality improvement plan.
Responsibilities
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Educated to degree level. (Psychology, Business, HR or Education Major preferred)
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Post graduate qualifications related to student support/Counselling or Education Management (preferred)
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Experience in working with young adults, students, parents as well Educational Institutions.
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Extensive knowledge and experience withuniversity enrollments, placement testing and career, personal, and educational assessments.
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Delivering support to a wide range of learner needs (Student Enrollment, Academic Progression, Certification Support, etc-Preferred)
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Knowledge of Further and Higher Education legalization and Operations in the UK.
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Experience in delivering high quality customer service, with the demonstration of a strong understanding of how to respond to differing stakeholders’ needs.
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Experience in developing good working relationships (e.g. partnerships) with colleagues from different parts of a company across different countries, showing understanding of the interdependencies that affect the work of other staff/teams in an organization.
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Comfortable with using Technology solutions including Learning Management Solutions (LMS) to keep track of student academic records as well as for communication purposes.
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Bilingual (English & Arabic) Preferred
Hard Skills
- Windows operating system
- Document management
- Customer relations
- Relationship building
- Cross-functional collaboration
- Partnership agreements
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Problem-solver
- Skilled Collaborator
- Organized
