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IT Strategic Data Analyst
- IT, Software development, System Engineering Jobs
- Sales, Business Development, Business Consulting
- Management (incl. project, product management & human resources)
Description
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Provide thought leadership and data-driven insights for IT and business stakeholders by focusing on measurement and tracking of business value
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Collaborate with stakeholders to understand business and insight goals
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Identify relevant KPIs and diagnostics to pursue
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Analyze data and provide insights to drive better informed tactical improvements and strategic decisions
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Prepare and present compelling analytical presentations and effectively communicate complex concepts to IT and business stakeholders
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Monitor performance targets and quality standards, and take remediation action if necessary
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Develop a plan for data governance and validation within core reports, KPIs, and metrics
Responsibilities
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3+ years of experience in report building and performance analytics
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3+ years of experience in predictive intelligence and/or data science (machine learning / AI)
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2+ years of experience working with a BI tool (Power BI preferred)
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Ability to visualize data for varying audience levels
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Knowledge in querying languages and how to build complex queries
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Understanding of Javascript to support development of data collection jobs and advanced dashboards
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Advanced knowledge of Microsoft Excel (including pivot tables, look-up formulas) and Powerpoint
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Preferred: Experience with ServiceNow reporting, including Performance Analytics Premium
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Preferred: Knowledgeable in SAFe (Scaled Agile Framework), SSDL, and SDLC
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Preferred: Experience and/or certification in ITIL 4 Foundation
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Preferred: Bachelor’s degree in quantitative discipline (business, statistics, economics, engineering, informatics, or an IT related field)
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Build and maintain constructive relationships with IT practices and business units based on mutual trust and respect
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Know the Lexmark business units’ functions and understand how decisions are made
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Present a sharp vision of what can realistically be achieved, and deliver on commitments
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Be persuasive and influential in presenting plans and ideas
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Demonstrate advanced written and verbal communication skills
Hard Skills
- Microsoft Office
- Data Analytics
- Database and Queries
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
- Relationship building
- Cross-functional collaboration
- Performance reviews
- Process improvement
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Leadership
- Enthusiastic
