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Associate Product Manager - Hospitality
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- Management (incl. project, product management & human resources)
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Description
• Work with the Senior Product Managers and the Product Director to provide input to Product Strategies, Roadmaps and Business Cases which you will execute and manage.
• Bring or gain an understanding and appreciation of the Market, customer problems and Competitive landscape along with research and metrics to inform decisions.
• Fulfil the Agile Product Owner role:
• Clearly identify and describe product backlog items building a shared understanding of the problem and solution with the development team.
• Make decisions regarding the priority of product backlog items in order to deliver maximum outcome with minimum output.
• Determine whether a product backlog item was satisfactorily delivered.
• Assess and triage reported bugs and support cases and assist with their resolution.
• Develop and maintain a thorough understanding of customers' business processes and requirements, becoming a product expert, able to do pre-sales demos of your products.
• Contribute to the development, implementation and execution of Go To Market plans.
• Supports sales and go to market initiatives for the existing products, owning the creation of sales and demo material, content for lead-generation, and presentations/content for user group meetings.
• Work with colleagues to understand the overall portfolio and its interactions with your own products.
• Contribute to engagement with clients through Special Interest Groups, Customer Forums and other events.
Responsibilities
• Able to communicate well with team members and stakeholders on deliverables and approach. Demonstrates ability to communicate and listen appropriately depending on the audience. Able to communicate and collaborate with other teams.
• Can provide comprehensive requirements feedback, highlighting omissions, gaps and potential areas of confusion.
• Commercially aware with a good understanding of market drivers and client needs.
• Flexible and pragmatic, able to respond to shifting priorities, demands and timelines by using effective analytical and problem-solving skills.
• Accredited to the agreed level for the role.
• Ability to think creatively and exploit opportunities.
• Good communicator able to communicate at all levels and adopt a flexible & consultative approach.
• Proactive, works at pace, goal orientated with a strong delivery/milestone focus.
• Demonstrates sound judgement, able to make decisions independently whilst recognising when to escalate for more senior approval.
• Demonstrates good product knowledge able to clearly articulate value and works with marketing to define value proposition and competitive intelligence.
• Regularly takes ownership for team retrospectives and goals.
• Participates in customer meetings, able to talk clearly about product roadmaps and futures.
• Along with wider product responsibilities can fulfil the role of Product Owner within an Agile Development (Scrum) Team.
Hard Skills
- Product development
- Opportunity analysis
- Marketing research
- Digital marketing campaigns
- Marketing plan development
- Cross-functional collaboration
- Business planning
- Product roadmapping
- Best practice development
- Agile methodology
- Business analysis
- Deliverable management
- Meeting minutes
- Ability to use project management software
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Listening
- Skilled Collaborator
- Flexible
- Creative