Go Back

Junior Account Manager/ Sales Coordinator

  • IT, Software development, System Engineering Jobs
  • Sales, Business Development, Business Consulting
  • Marketing and PR, Advertising and Creative Media Jobs
  • Management (incl. project, product management & human resources)

Description

  • Ensure sales targets are met by managing existing accounts and securing new opportunities.
  • Communicate with customers on their sales enquiries.
  • Coordinate author orders and special sales accounts.
  • Handle competing priorities, develop and maintain accurate data, ensuring successful resolution of queries.
  • Work collaboratively within our cross-functional team environment.

Responsibilities

  • Self-motivated with a pro-active approach to contacting customers.
  • Exceptional written and oral communication skills.
  • Skilled with the use of technology and ability to pick-up new systems quickly.
  • Ability to work in a fast-paced environment; excellent problem-solving abilities.
  • High attention to detail to ensure accurate data entry.
  • Effective planning and organizational skills to manage sales and administration responsibilities.
  • Ability to foster strong relationships both internally and externally. 

Hard Skills

  • Database and Queries
  • Scheduling and business planning
  • Data entry
  • Customer relations
  • Data Management
  • Account management
  • Opportunity analysis
  • Relationship building
  • Cross-functional collaboration
  • Timelines
  • Deliverable management
  • Accountability
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Adaptability
  • Problem-solver
  • Self-motivated
  • Attention to detail

We offer

  • The team! You’ll be joining a talented group of professionals who are truly passionate about the work we do.
  • We embrace you for you! Wiley is committed to attracting and retaining a talented and diverse workforce and fostering a work environment in which all colleagues are valued and can enjoy professional success.
  • Commitment to continuous learning and professional development with free access to LinkedIn Learning.
  • Fantastic well-being initiatives such as ‘Focus Fridays’ with meeting free Friday afternoons to dedicate to focused work and professional development.
  • Flexibility to work from home, fun events, and activities throughout the year to get colleagues together, free access to Headspace and much more!