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Business Analyst
- Sales, Business Development, Business Consulting
- Banking, Finance, Insurance, Accounting and Trade jobs
- Management (incl. project, product management & human resources)
Description
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Work with internal stakeholder groups - Sales/Business Development, Integrations, Customer Success, NOC, Risk, Finance and Legal teams to create process maps, flow diagrams and journey maps that detail their day to day activities.
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Work closely with Product Managers to ideate and convert business & stakeholder needs into user stories, requirements and feature specifications.
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Assist with gap analysis on existing process/functionality compared to new/planned efforts and develop documents that capture business and stakeholders needs.
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Be the in house expert for the product with deep knowledge of features, how the product works and answer related questions and analysis.
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Act as counterpart to internal teams (such as support, NOC/monitoring)Identify, gather and present internal questions about our product in a standardised manner. This includes product description, market overviews, etc.
Responsibilities
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You have an eye for detail and enjoy working with people from diverse teams.
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You can process lots of information, synthesise it and convert it into overlapping interaction maps across teams with a keen sense of efficiency.
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You have excellent skills in Excel, Powerpoint and can create detailed flow charts.
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You have prior experience working with process improvement and analytical tasks.
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You have prior experience working in agile product development is an advantage.
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You are a person comfortable managing your day and working towards the team’s common goals.
Hard Skills
- Microsoft Office
- Document management
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
- Product development
- Cross-functional collaboration
- Process improvement
- Agile methodology
- Business analysis
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Time management
- Multitasker
- Organized
- Attention to detail
