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Business Operations Assistant

  • Sales, Business Development, Business Consulting
  • Legal Jobs
  • Administrative office management jobs
  • IT, Software development, System Engineering Jobs

Description

 

You will focus on reprographics, post room and archiving work, as well as providing excellent assistance and support to the wider Business Operations team in carrying out other general office duties such as setting up meeting rooms a required, office and desk moves and monthly floor inspections.
Post – you will deal with incoming requests from clients via UK Office Services (central request system for Business Operations requirements) within agreed timescales and confirm completion on the IT system. You will be responsible for opening, sorting and distributing post to all members of the firm, and you will arrange for items of mail and packages to be sent via the most effective method.
Reprographics – you will be involved with large scale printing, scanning and photocopying documents as required, as well as binding and finishing documents using appropriate equipment. You will ensure any work sent out for external completion is collected and returned on time and produced to a high quality to meet business expectations.
Archiving – you will assist in providing a full archiving service to the Birmingham office, including managing the processing, delivery and receipt for all incoming/outbound files and deeds to the office, maintaining all records associated with the archive process, providing training to new starters on the archive procedures.

Responsibilities

 

- Ideally, you will have previous experience of working in a mail, reprographics and archiving role – preferably within a professional office environment.

- You will be a team player who enjoys collaborating with and supporting other members of the team, and you will be able to communicate effectively with your colleagues and have the ability to listen and interpret instructions.

-Taking pride in your work and understanding the need for quality and attention to detail as well as positive attitude and professional manner are important.

- A client focused ‘can-do’ approach to tasks, with an ability to use your own initiative to ensure delivery is key.

- You will need to be flexible and willing to work overtime if required and a reliable team member and excellent timekeeper.

- Good IT skills, with a working knowledge of Microsoft packages (especially Outlook email) and comfortable learning new systems is required.

Hard Skills

  • Microsoft Office
  • Windows operating system
  • Managing office supplies
  • Typing and typing speed
  • Social media platforms
  • Outlook Express
  • Document management
  • Business correpondence
  • Customer relations
  • Advanced Excel Skills (queries, pivot tables, formulas, macros)
  • Quality assurance
  • Relationship building
  • Customer success
  • Cross-functional collaboration
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Listening
  • Team player
  • Skilled Collaborator
  • Attention to detail