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Event and Logistics Specialist, Customer Relations

Description

Develop plans for customer activities with appropriate supervision.
Execute logistics including badging, parking passes, transportation, rental car reservations, hotel reservations, catering, and tours.
Use knowledge of company resources and vendor services to execute plans.
Implement logistics and business courtesies in accordance with company policies and procedures, protocols, and U.S. and foreign government guidelines.
Make recommendations and revisions during visit preparation and maintenance process in order to satisfy customer and event requirements.
Assist with logistics for business meetings, customer events, and deliveries (can be on-site or at an off-site location).
Ensure administrative tasks associated with coordinating visits, including accurate and timely submittal of invoices, is complete.
Compare invoice data (estimates vs. actuals) to identify and report anomalies.
Prepare domestic and international shipments.
May be asked to track data and provide status reports for special events, deliveries, and customer engagements.
Establish and maintain relationships with internal and external customers/suppliers.
Negotiate and identify requirements and communicate to key personnel.
Provide coverage when a senior Customer Relations Specialists requests assistance either for the remainder of the day or per the manager’s discretion.
Provide coverage for coworkers who are out of the office for various lengths of time.
Partner with Boeing Commercial Airplanes Customer Relations team members from other sites including Everett and Charleston as well as those located in Southern California, Chicago, and London.

Responsibilities

Experience utilizing Microsoft Word, Excel, PowerPoint, and Outlook.
Ability to travel domestically as well as internationally .
Flexibility to work outside of standard business hours (evenings, weekends, and holidays).
Experience in a customer facing role engaging with internal or external customers.
Bachelor’s degree or higher.
Experience in organizing, planning and facilitating large scale events.
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+1 years' related work experience, 7 years' related work experience, etc.).

Hard Skills

Microsoft Office
Data Analytics
Scheduling and business planning
Outlook Express
Customer relations
Advanced Excel Skills (queries, pivot tables, formulas, macros)
Executive updates
Advanced language knowledge
Advanced writing skills

Soft Skills

Boeing

View profile

Main info
Language English
Experience level Mid Level
Job type Full Time
Salary negotiable
CountryUnited States of America

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We offer

This position is first shift.

This is a non-union represented position.

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Event and Logistics Specialist, Customer Relations

Description

Develop plans for customer activities with appropriate supervision.

Execute logistics including badging, parking passes, transportation, rental car reservations, hotel reservations, catering, and tours.

Use knowledge of company resources and vendor services to execute plans.

Implement logistics and business courtesies in accordance with company policies and procedures, protocols, and U.S. and foreign government guidelines.

Make recommendations and revisions during visit preparation and maintenance process in order to satisfy customer and event requirements.

Assist with logistics for business meetings, customer events, and deliveries (can be on-site or at an off-site location).

Ensure administrative tasks associated with coordinating visits, including accurate and timely submittal of invoices, is complete.

Compare invoice data (estimates vs. actuals) to identify and report anomalies.

Prepare domestic and international shipments.

May be asked to track data and provide status reports for special events, deliveries, and customer engagements.

Establish and maintain relationships with internal and external customers/suppliers.

Negotiate and identify requirements and communicate to key personnel.

Provide coverage when a senior Customer Relations Specialists requests assistance either for the remainder of the day or per the manager’s discretion.

Provide coverage for coworkers who are out of the office for various lengths of time.

Partner with Boeing Commercial Airplanes Customer Relations team members from other sites including Everett and Charleston as well as those located in Southern California, Chicago, and London.

Responsibilities

Experience utilizing Microsoft Word, Excel, PowerPoint, and Outlook.

Ability to travel domestically as well as internationally .

Flexibility to work outside of standard business hours (evenings, weekends, and holidays).

Experience in a customer facing role engaging with internal or external customers.

Bachelor’s degree or higher.

Experience in organizing, planning and facilitating large scale events.