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AGENTE DE APOIO Customer Support HOLANDES Dutch BONUS 2500

  • Telecommunication, Call Centre, Customer Service Jobs
  • IT, Software development, System Engineering Jobs
  • Marketing and PR, Advertising and Creative Media Jobs

Description

Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.
We are hiring talents to join our team supporting clients, with responsibilities such as:
    • Communicating through chat & phone with subscribers.
    • Answering how-to questions about payments, invoices and other services.
    • Troubleshooting technical issues using your problem-solving skills.
    • Assisting customers with product functionalities.
 

Responsibilities

  • Native or near-to-native command of Dutch (min. C2).
  • Fluent level of English (min. B2).
  • Interest in digital technologies.
  • No experience needed but would be an asset.
  • Excellent soft and communication are a must.

Hard Skills

  • Database and Queries
  • Customer relations
  • Relationship building
  • Customer success
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Problem-solver
  • Listening
  • Self-motivated
  • Enthusiastic

We offer

SALARY: 
BASE SALARY - OPTION WITHOUT ACCOMMODATION: 1250€ GROSS
BASE SALARY - OPTION WITH ACCOMMODATION (room in a shared apartment with all the bills included): 1070€ 
SIGNING BONUS up to 2500 euros!
CONTRACT: 
Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).
FOR INTERNATIONAL CANDIDATES:
• Airport pick-up and administrative assistance with your registration in Portugal;
• Reimbursement of your initial flight expenses after 9 months of successful integration;
• Yearly complementary two-way flight ticket back to your home country (within the EU);
• Accommodation in one of our company’s shared apartments;
• Free Portuguese lessons, sports activities, cooking lessons and much more!!