Description

Effectively interpret between American Sign Language (ASL) and spoken English
Adhere to all employment labor laws and FCC regulations as they apply to Video Relay Services* Comply with Sorenson standards and policies
Demonstrate full compliance with Sorenson Communications customer service guidelines
Maintain any national, state, provincial or local licensure and/or certification requirements
Possess the ability to work effectively in an environment with limited oversight that may include, but is not limited to call monitoring, mentoring and evaluations

Responsibilities

High School Diploma or equivalent
3+ years interpreting experience (previous VRS experience preferred)
NAD level IV/V; or a RID CI, CT, CI/CT, CSC; or NIC, NIC Advanced, NIC Master; or CASLI COI; or hold a state interpreter certificate at the Intermediate or Master Certificate skill levels or have the professional interpreting experience to become a Sorenson VRS interpreter, subject to skill set verification and screening
Confident at being able to troubleshoot basic technical issues
Able to work in an environment that is fast paced, dynamic, highly regulated, and customer service focused
Sit for extended periods of time at a desk using computer and video equipment while processing VRS calls
Interpret in ASL and spoken English for extended periods of time
Positive attitude, team player, good interpersonal communication skills and able to work across company departments
Canadian Interpreters must be active members of CASLI in good standing
This position has access to highly confidential, sensitive information relating to the employees and customers of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence and follow all call processing protocols.
Non-Center - At Home Positions Only
- Have or have the ability to get high speed internet (meeting Sorenson standards-minimum 10Mbps Up and Down)
- Able to work minimum hours per week (15PT/32FT) and maintain a flexible work schedule in order to meet the demands of the VRS industry
- Have lockable room in your home that can be dedicated during working hours. Outside of working hours the room can be used for other purposes
- Occasional travel may be required

Hard Skills

Customer relations
Advanced language knowledge
Advanced writing skills
Proofreading and editing skills
Audio translating experience
Document interpretation
Simultaneous translations experience
Consecutive interpreting expertise

Soft Skills

Sorenson Communications

View profile

Main info
Language English
Experience level Entry Level
Job type Full Time
Salary negotiable
CountryUnited States of America

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Sign Language Interpreter - Remote VRS (New Mexico)

Description

Effectively interpret between American Sign Language (ASL) and spoken English

Adhere to all employment labor laws and FCC regulations as they apply to Video Relay Services* Comply with Sorenson standards and policies

Demonstrate full compliance with Sorenson Communications customer service guidelines

Maintain any national, state, provincial or local licensure and/or certification requirements

Possess the ability to work effectively in an environment with limited oversight that may include, but is not limited to call monitoring, mentoring and evaluations

Responsibilities

High School Diploma or equivalent

3+ years interpreting experience (previous VRS experience preferred)

Confident at being able to troubleshoot basic technical issues

Able to work in an environment that is fast paced, dynamic, highly regulated, and customer service focused

Sit for extended periods of time at a desk using computer and video equipment while processing VRS calls

Interpret in ASL and spoken English for extended periods of time

Positive attitude, team player, good interpersonal communication skills and able to work across company departments

Canadian Interpreters must be active members of CASLI in good standing

This position has access to highly confidential, sensitive information relating to the employees and customers of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence and follow all call processing protocols.

Non-Center - At Home Positions Only

Have or have the ability to get high speed internet (meeting Sorenson standards-minimum 10Mbps Up and Down)

Able to work minimum hours per week (15PT/32FT) and maintain a flexible work schedule in order to meet the demands of the VRS industry

Have lockable room in your home that can be dedicated during working hours. Outside of working hours the room can be used for other purposes

Occasional travel may be required

Hard Skills

Soft Skills