ABOUT THE COMPANY:

Is a worldwide leader in Customer Experience Management and shared services for international markets. With over 10 000 employees, from 84 nationalities, they are providing services in 35 languages. The team is characterized by its versatility and internationality, their employees from around the world bring in a wide variety of experiences and skills. As a dynamic team, they are committed to the success of their partners and dedicated to provide an outstanding performance for the customers to every extent. In this position, you will be working with our partner collaborating Supercell, a game developer company!

ABOUT THE JOB:

You will be responsible for all social networks, as well as for locating all content (updates, maintenance) in VK, Twitter and Youtube. You will also be the face and voice of the brand and will be involved in various activities such as communications, PR, social media, events and content creation. Your main goal will be to improve the quality and promote the content, providing the best resources.

• Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters and videos
• Understand current trends within the community and provide the team with regional insights
• Respond to customers in a timely manner
• Relay community feedback to relevant internal stakeholders
• Devise and implement community communication initiatives
• Engage with online community and respond to comments and requests
• Attend/manage networking events or relevant industry workshops/forums

REQUIREMENTS: 

• Bilingual Russian native or near native + Fluency in English (B2)
• Experience in gaming and managing social media channels
• ​Great communication skills and availability to travel if necessary
• Great writing skills
• ​Experience with Mac tools and image edit tools like Photoshop, After Effect
• Creative and out-of-the-box thinking
• Soft-skills for de-escalating situations when needed
• Experience with social media management and business intelligence tools (nice to have)
• Eligible to work in Portugal - valid residency permit or with European passport