Description

actively reviewing, editing, and enhancing Humio’s documentation;
collaboration across Humio's customer experience, sales, engineering, and marketing teams to generate and refine documentation content;
monitoring GitHub for code changes that require documentation updates;
using DocBook XML and XML extensions to write and document functionality
monitoring developer and documentation channels in Slack and the Humio community pages for suggested documentation improvements;
interfacing with engineers to better understand and document Humio and surrounding tools;
attending other Engineering and Product team meetings as needed.

Responsibilities

a demonstrated track record of creating, proofreading, and editing technical product documentation;
experience working with content management systems (CMS) and version-control systems such as GitHub or BitBucket;
experience reading and writing basic code or database queries;
experience in one (or a few) of the following areas: Technical Documentation, Customer Success, Customer Support Project Management, Sales Engineering, Consulting, and/or equivalent;
familiarity with current concepts and technologies in at least one of these areas: DevOps, IT operations, Security, and Cloud;
the demonstrated ability to work well remotely within a geographically-distributed team.

Hard Skills

Coding and Programming (Python, C#, Java, PHP, etc
Database and Queries
Document management
Advanced language knowledge
Advanced writing skills
Proofreading and editing skills
Document interpretation

CrowdStrike

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Main info
Language English
Experience level Entry Level
Job type Full Time
Salary negotiable
CountryUnited Kingdom

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We offer

Remote-first culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive and inclusive health benefits
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Offices with stocked kitchens when you need to fuel innovation and collaboration

Technical Writer (Remote)

Description

actively reviewing, editing, and enhancing Humio’s documentation;

collaboration across Humio's customer experience, sales, engineering, and marketing teams to generate and refine documentation content;

monitoring GitHub for code changes that require documentation updates;

using DocBook XML and XML extensions to write and document functionality

monitoring developer and documentation channels in Slack and the Humio community pages for suggested documentation improvements;

interfacing with engineers to better understand and document Humio and surrounding tools;

attending other Engineering and Product team meetings as needed.

Responsibilities

a demonstrated track record of creating, proofreading, and editing technical product documentation;

experience working with content management systems (CMS) and version-control systems such as GitHub or BitBucket;

experience reading and writing basic code or database queries;

experience in one (or a few) of the following areas: Technical Documentation, Customer Success, Customer Support Project Management, Sales Engineering, Consulting, and/or equivalent;

familiarity with current concepts and technologies in at least one of these areas: DevOps, IT operations, Security, and Cloud;

the demonstrated ability to work well remotely within a geographically-distributed team.

Hard Skills

We offer

Remote-first culture

Market leader in compensation and equity awards

Competitive vacation and flexible working arrangements

Comprehensive and inclusive health benefits

Physical and mental wellness programs

Paid parental leave, including adoption

A variety of professional development and mentorship opportunities

Offices with stocked kitchens when you need to fuel innovation and collaboration