Customer Service Advisor with Native French
- Telecommunication, Call Centre, Customer Service Jobs
Description
Are you looking for a position on Customer Service where you can also develop your language skills? Would you like to work at an international and multicultural company? If the answer is yes, join our team!
Your responsabilities:
Provide assistance by phone, email & chat, by solving simple and complex queries from our customers and that have impact on business performance.
- Guide our customers in our Website/Webshop.
- Ensuring that data received from customers is maintained accurately and in a timely manner.
- Transfer queries to the corresponding department and contribute to our processes improvement
Requirements:
You are a good comunicator, and you are able to communicate by phone & email with our customers.
- Proficiency/Native level of French and Basic level of English.
- Proactive, and focus to answer our customer's needs.
- Experience in Office and SAP (valuable).
- Able to work in a multicultural team and oriented to achieve results and KPI's
Offer:
Stable Vacancy. Monday to Friday.
Hybrid mode: 3 days at home, 2 at the office
Competitive salary + language bonus + meal allowance
Possibility of growth inside the company
Dynamic and multicultural environment
Hard Skills
- Microsoft Office