The client is a huge Nordic IT company with offshore offices in Tallinn, Estonia! They are currently seeking a 1st Line IT Customer Support Specialist to join their existing Nordic team! Working as part of a dedicated Lithuanian speaking support team this role will involve supporting customers using our client's IT software! The successful candidate will be responsible for providing helpdesk support and guidance to customers based in Lithuania.

 Required skills:

• Customer service experience
• Excellent communication skills, personality, mature and professional attitude
• Interest in and basic aptitude for I.T

To be successful in this role you need to:

• Study the customer’s business logics and technical environment.
• Have very good Lithuanian language skills (both written and spoken).
• Excellent communication skills with a genuine enthusiasm towards a career in IT
• Be an experienced computer user.
• Have previous working experience and/or education in IT support area but this can also be trained so don't worry!
• Have solution oriented mindset and ability to prioritize your tasks.
• Finally, and most importantly you need to be a good listener with a positive attitude. ​