Are you looking for an operational position within an international and well known growing organization in Rotterdam or Amsterdam? Do you want to be part of a hardworking and enthusiastic international team of people?

If you are looking for a role which will gives you the opportunity to become a specialist or where the grow opportunities are endless, than you should read this advert!

Account Manager

Industry: Petrochemical
Location: Rotterdam or Amsterdam
Contract: Full-time (40h);
Languages: English (fluent)

Where will you work?
The company you will work for is a global firm which is active in more than 70 countries. For more than 30years hard work, loyalty and work together like you are family is their standard way of operating. What does this mean for you? Trust, teamwork, professionalism and pride are being promoted when conducting your tasks and responsibilities. It requires that all employees treat each other with dignity, respect and courtesy regardless of race, ethnicity, gender or any other unique defining characteristic.

An informal atmosphere where you have the freedom to develop your own career is something they encourage and this is asking ownership from your side. Would you feel comfortable or perhaps already seeing yourself working in such an ambitious environment?

What you will be doing as a Junior Account Manager?
Together with the Regional Business Manager you will have the full responsibility to maintain ongoing relationships with existing (key) clients including occasional client visits (when government regulations will allow this). You will make sure the inspection of the related assignment will be preformed as desired. This means timely delivery, reporting and managing the complete workflow between supply chain, operations,, inspection staff, laboratory and office staff.

When issues occur during these complex processes, you will be in charge to facilitate a suitable solution to your client(s) within established pricing and contract terms. Do you think you need to negotiate about this in order to live up to the business strategy and clients expectation? Go ahead.

At all times you will be involved with ad hoc projects in order to continuously work on process improvement which will benefit the overall business and efficient way of working.

It is diverse role - part commercial operations and part co-ordination. On one hand, you'll be the first point of contact for the clients. On the other hand, you will co-ordinate requests and proactively steer them through internal processes - that includes liaising with external suppliers and depots, and with internal colleagues.

What the Junior Account Manager profile looks like;
You are a person that shows strong character, is result and commercial driven and has great analytical capacity. You have proven that you can take ownership of tasks and solve issues using your judgement and discretion. With some professional experience, you've shown you can work to guidelines and that you're a positive, helpful team member. There is a high workload and you will work with many deadlines; working under pressure and being organised is also one of your strongest skills.

Your Profile

• HBO level
• Fluent level in English; When you speak German, Dutch or French than this would be plus.
• Work experience in a trading position, commercial, customer service (order management B2B) or inspection role is mandatory. Internships can be taken into account as experience (depending on the type of internship).
• Experience in logistics (cargo, barge or supply) within the chemical, petrochemical or related would be a big plus. If you can show strong affinity with the industry than this will also be considered.
• Proven time management skills and a strong attention to detail.