Airkit began in 2018 when co-founders Adam Evans and Stephen Ehikian wanted to enable leading brands to connect with their customers in a new, digital way. As consumers of many products, they couldn’t understand why, in the age of big data, AI, cloud computing, and connected products, their interactions with companies were so impersonal, reactive, and time-consuming.   

The Airkit team previously founded and built RelateIQ (sold to Salesforce in 2014). We witnessed firsthand how every aspect of the relationship between companies and their customers was changing. Everyone and everything is now connected, and customer expectations are rapidly increasing. 

Headquartered in Palo Alto, CA, the company launched publicly in October 2020. Since then, we have seen the rapid adoption & expansion of our product within leading Fortune 500 brands and hyper-growth businesses, worldwide.  

What you’ll do:

At Airkit, people come first in everything we do. As our Head of Talent, you'll help us build a world-class team that embodies our values of Team, Impact, Moments, and Excellence. 

This role is an exceptional opportunity to optimize how we identify and recruit top talent. The ideal candidate is an empathetic and passionate leader who’s helped build an engaged and high-performing talent acquisition function at early and mid-stage technology startups while keeping a keen focus on the candidate experience.

Responsibilities:

• Partner with Airkit’s Leadership on staffing plans and recruitment strategies. Identify, recruit, screen, interview, and recommend talented prospective associates for employment
• Build Airkit’s employment brand by increasing our online and offline presence. Establish relationships with academic alumni programs, networking organizations, and career fairs to ensure a strategic pipeline of qualified and talented candidates
• Lead our diversity recruiting strategy - you will drive a deeper understanding and knowledge of diversity and inclusion attraction and selection through best practices around employee education, strategic partnerships, and diverse talent pipeline development
• Execute a structured interview process to ensure Airkit selects the right talent to achieve its business goals while delivering the best candidate experience possible
• Use data to find patterns and surface insights, translating them into meaningful and forward-thinking talent policies that drive change
• Analyze, prepare and present accurate recruiting-related statistics and data, including time-to-fill, sourcing, pipelines, projections, etc.
• Maintain up to date job descriptions, scorecards, and salary ranges for all positions while partnering with People Operations to ensure compliance and consistency
• Create and manage various recruitment programs such as Employee Referral Programs, Campus/University, etc

• Minimum seven years of Recruiting experience, ideally supporting enterprise software
• At least two years managing recruiting teams with emphasis on R&D and Go-To-Market growth initiatives
• Demonstrated track record in creative and cost-effective recruiting, with a track record of hiring outstanding talent
• Results-oriented approach with the ability to identify, prioritize and execute on near-term opportunities while maintaining a proactive mindset
• Exceptional communication instincts & practices that keep stakeholders informed and included in a way that builds trust
• Willing to serve as a professional, enthusiastic ambassador of Airkit’s mission, brand, and culture